AI agents have moved from “nice-to-have automation” to core architecture components in 2025. Whether it’s autonomous monitoring, customer support bots, DevOps copilots, or workflow orchestrators — AI agents are becoming standard in modern cloud architectures.
AWS has quickly adapted, offering new tools and integrations to help you deploy scalable, secure, and reliable agent-based systems.
In this briefing, we explore how to set up AI agents in AWS, the latest features available, and the best practices you should follow.
What Exactly Is an AI Agent?
An AI agent is an intelligent system that can:
Understand intent
Take autonomous actions
Execute tasks using tools, APIs, or workflows
Learn from feedback
Operate continuously based on rules or goals
AWS now provides an ecosystem to build goal-driven, tool-using, multi-step, and autonomous agents using AWS-native capabilities.
Step-by-Step: Setting Up AI Agents in AWS
Choose Your Foundation: Amazon Bedrock Agents
The fastest way to build production-ready agents today is through:
You can create agents that can:
• Use tools (Lambda or APIs)
• Retrieve knowledge from knowledge bases
• Perform multi-step tasks
• Maintain memory
• Provide natural language responses
Why Bedrock Agents?
Because AWS handles:
• Reasoning
• Tool orchestration
• Session management
• Secure access
• Scaling
This eliminates agent frameworks and custom orchestration code.
Select the Right Foundation Model (FM)
Choose based on your use case:
JSON
{
"toolName": "createSupportTicket",
"description": "Creates a support ticket in DynamoDB", "lambdaArn": "arn:aws:lambda:us-east-1:123456789:function:create-ticket"
}
Bedrock Agents automatically call this lambda when needed.
Add a Knowledge Base
Agents become significantly smarter when connected to your data.
Use:
Amazon Bedrock Knowledge Bases
Supports:
• PDFs, support docs, code, product manuals
• S3 as storage
• Vector embeddings (managed by AWS)
• Automatic RAG
• OpenSearch / Aurora / Dynamo vector stores
Secure It: The Critical AWS Security Layer
Do NOT give your agent admin permissions.
Follow these:
IAM Least-Privilege Access
Create agent-specific IAM roles with only:
• S3 read on specific buckets
• DynamoDB CRUD on specific tables
• Lambda invoke on selected functions
Guardrails
Use Amazon Bedrock Guardrails for:
• Safety filtering • Content control • Action restrictions
Data Encryption
Enable:
• SSE-S3 or KMS for S3
• KMS encryption for embeddings
• HTTPS everywhere
Deploy the Agent Endpoint
With a single click or an API call:
bash
aws bedrock-agent deploy-agent \
--agent-id abc123 \
--region us-east-1
This creates a fully managed, scalable agent runtime endpoint.
Testing & Monitoring Your Agent
Amazon CloudWatch
• Agent action logs
• Tool invocation times
• Error patterns
Bedrock Evaluation
• Automated test cases
• Response scoring
• Safety evaluation
Tracing with AWS X-Ray
Highly useful for multi-step agents.
Example: A DevOps AI Agent in AWS
Your agent can:
• Auto-diagnose CloudWatch alarms
• Query logs or metrics
• Suggest resolutions
• Open tickets
• Trigger runbooks via Step Functions
Tools:
• Lambda → Fetch metrics
• Lambda → Trigger remediation
• System Manager automation workflows
Knowledge Base:
• Runbook documentation from S3
• Past incident logs
Best Practices Checklist
Do:
✓ Add strong guardrails
✓ Set up least-privilege IAM roles
✓ Use Bedrock Knowledge Bases
✓ Keep tools modular
✓ Log heavily and trace agent actions
Don’t:
✗ Embed secrets in prompts
✗ Give agents unrestricted API access
✗ Skip monitoring
✗ Allow tools that can delete resources without approval
Final Thoughts
AI agents will become a standard component of cloud systems in the next 1–2 years. With AWS now offering Bedrock Agents, Knowledge Bases, Guardrails, and multi-step orchestration, building safe and scalable agents has never been easier.
If you start now, you’ll be ahead of 95% of the industry.

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